Why we dropped Flok
Flok is a rewards app combining digital punch card, loyalty club memberships and communication tools. We used it for about three years until making a decision to drop it in February 2019. It’s a fairly well designed system but has flaws that frustrated us.
The GDRP legislation from Europe caused Flok to drop one of the features we used the most, making it even less useful. Pricing is in US funds and we were spending many hundreds of dollars annually to license the program. As features became less valuable and prices increased, we had to make a difficult decision to drop the program.
The good news is that we are now applying most of the benefits you liked, just using a different system.
Under the Flok system, you would scan a bar code after each class to punch your card and after 15 classes you would get a free class.
Our new system continues that tradition and makes it better. Now you a free class after only 12 classes rather than 15. Just hand in your completed Level 1 punch card and we’ll give you a free group class coupon so that your next class (following the date you received it) is free. Even better, the redeem date is much longer because Flok’s free class coupon expired in one week and many people lost out as the time was just too short.
For those in Level 2 and 3 programs, just hand in 2 of your completed punch cards for your free group class coupon.